Privacy and data security

What is a privacy notice?

A privacy notice is a statement that discloses some or all of the ways in which QS Enterprises (operating as the Queen Square Imaging Centre, and Chenies Mews Imaging Centre) gathers, uses, discloses and manages a patient’s data. It
fulfils a legal requirement to protect a patient’s privacy.

Why do we need one?

To ensure compliance with the General Data Protection Regulations (GDPR), QS Enterprises must ensure that information is provided to patients about how their personal data is processed in a manner which is:

  • Concise, transparent, intelligible and
    easily accessible
  • Written in clear and plain language, and
  • Free of charge

What is the GDPR?

The GDPR replaces the Data Protection Directive (95/46/EC) and is designed to harmonise data privacy laws across Europe, to protect and empower all EU citizens’ data privacy and to reshape the way in which organisations across the region approach data privacy. The GDPR came into effect on 25th May 2018.

How do we communicate our privacy notice?

QS Enterprises displays its privacy notice on its websites and in writing by means of this leaflet. We will:

  • Inform patients how their data will be used and for what purpose
  • Allow patients to opt out of sharing their data, should they so wish.

What information do we collect about you?

We will collect information such as personal details, including name, address, records of appointments, visits, telephone calls, your health records, treatment and medications, test results, imaging tests and any other relevant information to enable us to deliver effective care. We will not collect any information that does not have a direct relevance to the care service we are providing you.

How do we use your information
Your data is collected for the purpose of providing direct patient care. However, we can disclose this information if it is required by law, if you give consent or if it is justified in the public interest. QS Enterprises may occasionally support research and education. However, we will always gain your consent before sharing your information with medical researchers.

Maintaining confidentiality

We are committed to maintaining confidentiality and protecting the information we hold about you. We adhere to the GDPR as well as the guidance issued by the Information Commissioner’s Office (ICO) and Care Quality Commission (CQC).

Financial information

Your information may be shared if you have received private treatment that is sponsored by a private medical insurance scheme or any other third party responsible for the cost of your treatment. This information may include your name, address and details of your examination or treatment. All of this information is held securely and confidentially.

Opting-Out

We intend that the information we provide will enable you to make an informed choice about whether you wish for your confidential information to be used for your individual care or also used for research and education purposes. If you do not wish for your information to be used, please contact us so that we can discuss alternative provision.

Accessing your records

You have a right to access the information we hold about you. If you would like to access this information, you will need to complete a Subject Access Request (SAR). Please ask at reception for an SAR form and you will be given further information. If you identify any inaccuracies in your personal data, you have a right to request to have the inaccurate data corrected.

What to do if you have any questions

Should you have any questions about our privacy policy or the information we hold about you, you can contact the Company’s CEO, Mrs Jodee Cooper at:

jcooper@queensquare.com

or by post to:

QS Enterprises, 8-11 Queen Square, WC1N 3AR.

Complaints

In addition to our Complaints Policy, you have the right to lodge a complaint with the ICO. For further details, visit ico.org.uk and select ‘Raising a Concern’.

Download our privacy and data protection information leaflet here.